Frequently asked questions

How do I know I need counselling?

Are you finding daily life a struggle? If so then counselling may be able to help. We will invite you to a no obligation assessment at a time that suits you, where you will be able to explain any problems you have. During this meeting our counsellor will gain a good understanding about you and your needs and if counselling is the appropriate service for you. "People who need help sometimes look a lot like people who don't need help" -Glennon Melton

Are you registered?

All our counsellors are qualified to degree level or above and are BACP registered or equivilant. Many of our counsellors are working toward BACP accrediatation. This means all our counsellors are bound by the BACP ethical guidelines and are respectful of confidentiality.

How long are the sessions?

Initial asessments should take no longer than 1 hour. If you decide that the service is right for you, all future sessions are 50 minutes long.

What should I look for in a counsellor/ Psychotherapist

Counselling will only work if you feel comfortable with your counsellor. Our counsellors all work relationally, which means we believe the relationship is of the upmost importance. It takes time to build a trusting reationship with any counsellor and it is important that you do not feel judged in any way. Insight will offer you a supportive confidential space without judgement, allowing you the choice to decide what is right for you.

What kind of problems can counselling help me with?

There are no issues too big or small for counselling. You may be experiencing distress in your life and need support or you may feel that something just isnt right but don't understand what. Our counsellors can support you to make sense of what you are experiencing and find a language to understand your thoughts, feelings and behaviours. We have an extensive link on our services tab. If you feel our list does not cover what you are experiencing, that does not mean we will not be able to help you. Our trained counsellors are available for guidance and support.

What type of counselling do you offer

Our counsellors are trained as humanistic and integrative practitioners, this means that we believe all humans are born good people, but our social and emotional environment can sometimes create difficulties and affect us later in life. These difficulties can be discussed with one of our counsellors, who will support you you to identify any difficulities and understand how they emotionally impact you, whilst helping you find alternative ways to manage your day to day life.

What is an assessment?

Assessments are normal practice for all counselling services. We carry out assessments to help us build a picture of you, to understand what has brought you to counselling and ensure we are the right service for you.